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At Epoch, we build care leaders as well as business leaders! We value integrity, creativity, passion, a 'will do' attitude and above all else, the will and determination to succeed. We leverage human capital for competitiveness by nurturing knowledge and passion, and strongly believe that professional growth is the responsibility of both the individual and the organisation.

Current openings

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1.

Staff nurse

Location:Gurgaon & Pune

Experience: ,3-5 years

Mandatory minimum qualification: B.Sc Nursing / GNM

Key Responsibility Areas (not specific to):

General Duties:

  1. Carry out all clinical nursing procedures:

    • Checking vitals on a weekly basis.
    • Daily body checks
    • Medication preparation and administration, insulin administration
    • Dressing change
    • Catheter bag and cath change
    • Oxygen administration if needed
    1. Supervision of both care and non-care support staff. Monitor them closely and escalate any performance issues to Facility Manager (FM) as needed.
    2. Provide high quality care to every resident. Implement processes and provide feedback for improvement.
    3. Cover for FM in his/her absence. Be in charge for escalating issues- both resident feedback + staff feedback + other issues (maintenance, HKP, laundry, dietary etc). Notify FM of supplies needed for resident care, or other facility items needed. Order resident supplies as needed.
    4. Maintain medication indent.
    5. Respond to family inquiries. Escalate family concerns to the FM. Send family doctor’s visit update emails. Call to inform family regarding critical changes in condition and hospitalizations.
    6. Develop a draft of the FM update to email FM.
    7. Collaborate with Sales and Transitions and care team to plan the welcome for a new resident. Should have a full understanding of pre-admission assessment.
    8. Collaborate with Sales and Transitions and care team to prepare room for new resident’s move-in. Ensure all the paperwork and documentation is ready for new residents. Conduct full admission assessment and complete admission paperwork of new residents.
    9. Assist the FM in reviewing care plans and implement new changes with the care team. Identify new care requirements for each resident and suggest changes to the FM. For example, identify ifa resident needs PT, identify if any resident needs Physician review.
    10. Carry out emergency management and help FM in root cause analysis. Fill out incident reporting form and submit to FM. Contact family member after any incident.
    11. Maintain all documentation as:

      • Documentation in care management software used by company.
      • Ensure CAs follow the documentation guidelines.
      • Print and distribute daily care forms like shift care form, intake output sheet, hygiene checklist.
    12. In case of resident hospitalization, ensure resident room is ready for readmission. Ensure hospital discharge instructions are followed by the care team. Visit resident (as needed) during hospital appointments (impatient and outpatient). Accompany resident on outpatient visits, if needed or arrange a Team Leader CA to accompany. Manage routine hospital appointments- prepare documentation, transportation, PA assistance. Develop the monthly activities calendar. Manage daily activities, providing ideas for new activities.
    13. Provide new care staff training, support and guidance, as needed.
    14. Provide FM feedback on performance of new care staff. Facilitate nurses and CA training sessions as needed. Facilitate re-training of staff whenever required.
    15. Monitor both care and non-care support team to assess their performance periodically. Provide FM feedback on performance of support staff.
    16. Prepare agenda for monthly meeting. Facilitate some sections of monthly meeting. Prepare and email minutes of meeting.
    17. Identify all maintenance needs in the facility and resolve all issues in a timely manner.
    18. Supervise overall housekeeping and ensure the highest levels of sanitation and hygiene are maintained at all times. Train support staff to follow guidelines.
    19. Inventory management: Manage housekeeping and stationery stock.
    20. Vendor management

    Interested?

2.

Business development manager

Location:Gurgaon

Experience: ,6-8 years of industry experience

Mandatory minimum qualification: Graduation/Post Graduation with clinical background

Key Responsibility Areas (not specific to):

Key Responsibilities:

The employee requires performing the following duties and responsibilities:

  • Facilitate clinical partnership and generate leads.
  • Building relationships with doctors, clinical staff for different services, offerings provided by Epoch.
  • Identify opportunities to tap into new, potential segments in hospitals.
  • Drive business through a team of KAM (Key Account Manager) and Counselor deployed for the respective hospital.
  • Actively seek out and develop professional and community relationships to increase referrals and future business opportunities.
  • Develop and implement site specific strategic business plans for the managing of existing markets and the penetration of new markets.
  • Assesses and reports on business plan results and recommends necessary resources to maximize impact and efficiency.
  • Manages the sales functions of the business to maximize returns based on each facility’s niche and services offered.
  • Lead and coordinate all community outreach and community events for seniors, their families and the professionals in the community.
  • Build and maintain relationships with potential residents and their families, identify the level of care services, provide excellent customer service and follow-up to assist with the move-in process.
  • Any other duties that may arise periodically, or assigned to the employee, and is related to the profile of the employee.

Interested?

3.

HR Executive

Location:Gurgaon

Experience: ,2-4 years

Mandatory minimum qualification: MBA (HR)

Key Responsibility Areas (not specific to):

Key Responsibility Areas (not specific to):

  1. Primarily responsible to work as an HR recruiter & generalist and coordinate with HR Manager in HR functions including recruitment, staffing, training, performance and compensation management, leave records, meetings, policy implementation etc.
  2. Recruitment: Attract talent, interview & screen candidates and fill vacant positions with-in deadlines.
  3. Understand overall needs and requirements of the organization and develop position profile for new roles. (Description, salary, timing, expectations, etc.)
  4. Assist HR Manager in developing, recommending and implementing HR strategies, policies & initiatives aligned with the overall business and organization culture.
  5. Employee relations: Set up and facilitate meetings with staff members/employees to address any concerns or grievances internally or with management.
  6. Drafting offer letters, appointment letters, employee contracts, employee bonds, confirmation letters, increment letters and other required documents.
  7. Organizing and conducting interviews, tests and other assessment.
  8. Organizing training sessions, workshops etc.
  9. Assist HR Manager to oversee and manage a performance appraisal system that drives high performance. Implement performance review procedures (e.g., monthly/quarterly/annually for all positions.
  10. Assist HR Manager in the development and maintenance of HR manuals, processes, forms, guidelines etc.
  11. Keep track of employee contracts, changes/modifications in employee details, salaries or benefits.
  12. On boarding: Assist with on-boarding, new employee orientation and training.
  13. Oversee daily operations of the HR department.
  14. Oversee exit interviews.

Skills:

  1. Writing Skills: Should have good writing skills. Communication and people skills: Ability to communicate in a clear succinct manner internally within the organization, and externally, as required.
  2. Computer skills: Ability to create and maintain HR reports. Comfortable with Word, Excel, PowerPoint.

Interested?

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