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1.) INTRODUCTION

Welcome to Epoch’s Website owned by Epoch Elder Care Private Limited ("Epoch" or “We” or “Our” or “Us”)., the following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of www.epocheldercare.com,  including any content, functionality and services offered on or through www.epocheldercare.com,  (the “Website”).

Please read these Terms of Use (the "Term of Use") carefully  by accessing, viewing or otherwise using this Website you are agreeing to abide by all of the terms and conditions set out below, and/or this Website’s Privacy Policy (“Privacy Policy”), Cookie Policy (“Cookie Policy”), and our Disclaimer (“Disclaimer”) including any additional policies, terms and conditions that may be applicable to this Website, as amended from time to time (“Additional Terms”). By using the Website, you accept and agree to be bound and abide by these Terms of Use, Our Privacy Policy, Our Cookie Policy, Our Disclaimer and/or any other Additional Terms, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you should refrain to access or use the Website.

At all times, you are bound by the then-current version of these Terms of Use and all applicable laws. We highly recommend that you review these Term of Use from time to time to ensure that you are familiar with the most recent version as We reserve the right to modify, alter or update these Terms of Use,  at any time and you agree to be bound by such modifications, alterations and updates. All amendments to these Terms of Use will be posted on this page. Please review these Terms of Use regularly to remain informed of any amendments. If you do not agree to these Terms of Use, or any modifications, alterations or updates thereto please discontinue using this Website immediately.

2.) ACCEPTENCE OF TERMS

Your utilization of the Website is governed by these Terms of Use. YOUR USE OF THE WEBSITE SIGNIFIES YOUR ACCEPTANCE OF THESE TERM OF USE.

You should be 18 years or older to use and/or access the Website. If you are less than 18 years of age and would like to use and/or access to any of the services and content (as defined below) made available therein, please ask your parent or legal guardian to review and agree to these Terms of Use before you use any part of the services.

3.) SERVICES

Epoch is an assisted living and home care provider to meet the growing needs for elderly care and services in India. We are expert in dementia, palliative and parkinson’s disease care. We help families to find options based on a loved one’s stated needs and preferences and empower them to make informed decisions. This may include assisted living, residential care homes, day care, specialized memory care, and skilled nursing. Based on the family’s stated needs and preferences.

The Website presently furnishes users with access to a diverse array of online resources, including but not limited to various potential communication tools, specialized content, product specifications, highlights and features. Unless expressly specified otherwise, any new features that enhance or expand the Website, including the introduction of new or specialized web-based services by  Epoch, are subject to these Terms of Use. 

Epoch retains the right to append, modify, remove, suspend, or terminate any facet of the Website at any juncture without prior notice. Additionally, We may impose constraints on specific features and services or limit access to sections or the entirety of the Website without notice or incurring any liability. To access the Website, you must secure internet access, either directly or through devices capable of retrieving web-based content and satisfy any associated service charges. Furthermore, you are responsible for procuring all the necessary equipment required to use Our Website (e.g., personal computer, modem, cell phone, or other access devices etc.).

THE CONTENT  PROVIDED ON THE WEBSITE IS OFFERED SOLELY FOR INFORMATIONAL PURPOSES. IT IS NOT INTENDED TO SERVE AS A SUBSTITUTE FOR, OR REPLACEMENT OF, ANY PROFESSIONAL ADVICE OR THE ESTABLISHMENT OF PROFESSIONAL RELATIONSHIPS.

4.) WEBSITE ACCESS

You are solely responsible for ensuring that your computer system, mobile phone, or other communication device meets all the necessary technical requirements to access and use Epoch’s Website. Epoch reserves the right, at its sole discretion, to make modifications, replacements, deny access to, temporarily suspend, or permanently discontinue any part or feature of Our Website, either globally or for specific individuals. Additionally, We may block access from particular internet addresses, IP addresses, or geographical territories to Our Website at any time, without providing reasons for such actions. All changes will become effective when they are posted on the Website, unless otherwise specified. 

5.) PERMITTED USE OF WEBSITE

6.) COPYRIGHTS AND TRADEMARKS

6.1 Ownership

Epoch owns or has the right to use all of the data, information, software, source code, programme, text, images, video, sounds, icons,  product/service specifications & highlights, features and/or any other content contained on this Website (the "content"), and the copyrights and other intellectual property rights therein, unless otherwise noted. You shall not make copy of such content, modify it in any way, distribute or transmit it to any other person or company, frame or otherwise display any of the content of this Website on your own or any other website, or make any other use of it. Such copying, modification, distribution, transmission, display, or use is a breach of these Terms of Use and infringes Epoch's copyrights, copyrights licensed to Epoch, rights of privacy and publicity of Epoch members and others, trademark rights, and/or other rights owned or licensed by Epoch.

6.2 Notice and Procedure for Making Claims of Copyright Infringement

It is Epoch's policy to respect the intellectual property rights of others. In connection with these Terms of Use, Epoch will not knowingly post Content of any kind that infringes the copyright  of others. Epoch has designated a dedicated representative to receive notifications of alleged copyright infringement on the Website. If you believe that your work has been used in a way that constitutes copyright infringement, please send (a) a description of the work; (b) a description of the location of the work on the Website, including the URL; (c) your name, address, and telephone number, (d) a signed statement by you that you have a good faith belief that the disputed use is unauthorized under current law; and (e) a signed statement by you that you believe, that your allegations are true and that you are the copyright owner or acting on behalf of the copyright owner. Please submit these materials to marketing@epocheldercare.com

7.) LINKS

7.1 Links to the Website

You are not permitted to use any trademarks or service marks as a links to Our Website from external websites, or as machine-readable search terms like metatags. Epoch retains the right to withdraw your authorization to link to Our Website at Our absolute discretion.

Any third-party website that links Our Website must adhere to the following guidelines:

Additionally, deep linking to Our Website's internal pages is expressly prohibited. By posting or creating any link to Our Website, you acknowledge that you have read and agree to comply with this Terms of Use. If you believe that any website that links to the Website contains illegal, offensive, or inappropriate content, please contact marketing@epocheldercare.com

7.2 Links from the Website

While using Our Website, you may find links that lead you to other websites. Please be aware that such linked websites are not managed or controlled by Us. Epoch has not conducted reviews or due diligence for these linked websites. As a result, Epoch is not responsible for the content or accuracy of the content or any missing information on these linked websites.

Your use of any third-party websites, content, data, information, applications, goods, services or materials (collectively, “Third Party Services”) does not constitute an endorsement by, nor does it incur any obligation, responsibility or liability on Epoch’s part or of Our affiliates. We does not verify, endorse, or have any responsibility for Third Party Services and any third-party business practices (including, without limitation, their privacy policies), whether the services or Content or Our logo is on the Third-Party Services as part of a co-branding or promotional arrangement or otherwise. Accordingly, We encourages you to be aware when you leave the Website and to read the terms and conditions and privacy policy of each Third Party Service you use. Please understand that We are not liable for any damages that may occur when you click these external or third-party links. YOUR USE OF THE SAID LINKS IS AT YOUR OWN RISK.

8.) YOUR SUBMISSION(S) TO OUR WEBSITE

Certain sections of Our Website, such as communication/chat rooms, customer ratings, review areas, community and support forums, may allow you to provide feedback, information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials etc. (each, a "User Submission"). You acknowledge that you are solely responsible for all of your User Submissions and that they are considered both non-confidential and non-proprietary. Additionally, Epoch does not guarantee that you will have any recourse through Epoch or any third party to edit or delete any User Submission you have submitted.

By submitting any User Submission, you represent and warrant that:

  1. You are at least 18 years old;
  2. You own all rights in your User Submissions or have obtained all necessary rights to grant Epoch the rights described in these Terms;
  3. You have paid and will pay all applicable license fees, clearance fees, and other financial obligations arising from the use or commercial exploitation of your User Submissions;
  4. You are the individual pictured and/or heard in your User Submissions or have obtained permission from each person who appears and/or is heard to grant the rights to Epoch as described in these Terms;
  5. Your User Submissions do not infringe on the intellectual property rights, privacy rights, or any other legal or moral rights of any third party;
  6. You voluntarily waive all "moral rights" in your User Submission;
  7. The information in your User Submission is not false, inaccurate, or misleading;
  8. Your User Submission does not violate any laws;
  9. Your User Submission is not defamatory, libelous, hateful, racially, ethnically, religiously, or otherwise biased or offensive, unlawfully threatening, or unlawfully harassing, vulgar, pornographic, obscene, or invasive of another's privacy;
  10. You were not and will not be compensated or granted any consideration by any third party for submitting your User Submission;
  11. Your User Submission does not incorporate materials from a third-party website or contain contact information other than your own;
  12. Your User Submission does not contain viruses, worms, spyware, adware, or other potentially damaging programs or files;
  13. Your User Submission does not contain confidential, proprietary, or personal information of your or any other third- party;
  14. Your User Submission does not constitute unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.

By submitting a User Submission, you grant to Epoch an irrevocable, perpetual, transferable, non-exclusive, worldwide, royalty-free license to:

  1. Use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display your User Submissions;
  2. Use your User Submission in any manner and for any purpose that Epoch deems appropriate in its sole discretion;
  3. Display advertisements in connection with your User Submissions and use them for advertising and promotional purposes.

Epoch may, but is not obligated to, pre-screen User Submissions or monitor any area of the Website through which User Submissions may be submitted. Epoch is not required to host, display, or distribute any User Submissions on or through This Website and may remove or refuse any User Submissions at any time for any reason. Epoch is not responsible for any loss, theft, or damage of any kind to any User Submissions. Furthermore, you agree that Epoch may freely disclose your User Submission to any third party without any obligation of confidence on the part of the recipient.

9.) WARRANTY DISCLAIMERS

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. EPOCH’S SERVICES AND ALL CONTENT AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EPOCH, OUR AFFILIATES, AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE SERVICES AND/OR AND/OR CONTENT MADE AVAILABLE THROUGH EPOCH, NOR DO EPOCH GUARANTEE THAT THE CONTENT AND/ OR SERVICES AND/OR WILL BE ERROR-FREE, SECURE OR CONTINUOUSLY AVAILABLE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EPOCH MAKE NO WARRANTY THAT (I) EPOCH’S SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES AND/OR CONTENT WILL BE ACCURATE OR RELIABLE, (III) THE QUALITY OF ANY CONTENT MADE AVAILABLE TO YOU THROUGH THE SERVICES AND/OR CONTENT WILL MEET YOUR EXPECTATIONS, OR (IV) ANY ERRORS IN THE SERVICES AND/OR CONTENT WILL BE CORRECTED. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT.

10.) INDEMNITY AND RELEASE

You agree to release, indemnify, defend, and hold Epoch and its officers, directors, employees, affiliates, group companies, agents, representatives, directors, and subcontractors each, harmless from any and all claims or demand including reasonable attorneys’ fees, made by any third party due to or arising out of your use of Epoch’s Website (including the Content made available by Epoch), your violation of these Terms of Use or your violation of any rights of another.

11.) LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL EPOCH OR OUR AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, EVEN IF EPOCH HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM (A) YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, OR (B) ANY CONTENT AVAILABLE THROUGH THE WEBSITE.

12.) DELAYS IN SERVICES

Epoch (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays, inaccuracies, errors, omissions, temporary outages or interruptions, or in the transmission or delivery of all or any part of the content or for any resulting damages, due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Epoch shall have no responsibility to provide you access to Our Website and/or the content while the said interruption continues.

12.) DELAYS IN SERVICES

Epoch (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays, inaccuracies, errors, omissions, temporary outages or interruptions, or in the transmission or delivery of all or any part of the content or for any resulting damages, due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Epoch shall have no responsibility to provide you access to Our Website and/or the content while the said interruption continues.

13.) CONFLICTING TERMS

In the event of any conflict or inconsistency between these Terms of Use and any other documents, regardless of whether such documents precede or follow these Terms of Use, or whether they are executed or acknowledged by any director, officer, employee, representative, or agent of Epoch, these Terms of Use shall take precedence and govern.

14.) TERMINATION

In the event of any conflict or inconsistency between these Terms of Use and any other documents, regardless of whether such documents precede or follow these Terms of Use, or whether they are executed or acknowledged by any director, officer, employee, representative, or agent of Epoch, these Terms of Use shall take precedence and govern.

15.) ENTIRE AGREEMENT

These Terms of Use constitutes the entire agreement between you and Epoch concerning their subject matter. If any portion of these Terms of Use is deemed unlawful, invalid, or unenforceable, then such portion of these Terms of Use shall be deemed severed herefrom and shall not affect the validity or enforceability of the remainder of these Terms of Use.

16.) NO WAIVER

Our failure to insist upon or enforce any right or provision within these Terms of Use shall not be interpreted as a waiver of such right or provision of Epoch.

17.) SURVIVAL

In the event that any clause or provision under these Terms of Use is declared invalid, it shall be considered separable, and such invalidity shall not impact the validity or enforceability of the remaining clauses under these Terms of Use.

18.) JURISDICTION AND CHOICE OF LAW

All disputes arising out of or relating to this Terms of Use or Privacy Policy or this Website shall be governed by the laws of India and the Courts of Gurugram, Haryana shall have exclusive jurisdiction.

19.) MODIFICATION OF THIS TERMS OF USE

We reserve the right to update this Terms of Use and/or other Epoch’s policies at any time and for any reason in its sole discretion by posting updated terms. Unless otherwise indicated by Us, any changes will become effective on a prospective basis from the date of posting. Epoch will notify you of any changes to this Terms of Use. By continuing to access or use the services after We have provided you with notice of a modification, you are agreeing to be bound by the modified Terms of Use. If the modified Terms of Use is not acceptable to you, your only recourse is to cease using the services. Epoch and its third-party service providers may make improvements and/or changes in the services, features, and content at any time and for any reason in its sole discretion.

20.) ADDITIONAL TERMS AND NOTICES

20.1 Registration data and other information about you, are subject to Our Privacy Policy, accessible here.

20.2 We employ cookie technology in Our Website, read Our Cookie Policy for more information on Our use of Cookies.

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